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Tineco A11 Hero EX Stick/Handheld Vacuum Cleaner



Max Power mode delivers ultra-powerful suction at 120W, allowing it to easily pick up dirt and dust from deep inside carpets; Gentle (I) and Daily (II) modes are suitable for everyday cleaning on different types of floors, such as hardwood and tile


Converts to a lightweight portable handheld vacuum for use anywhere; includes Power Brush, Mini Power Brush, 2-in-1 Dusting Brush, and Crevice Tool for versatile cleaning. Cleaning hard-to-reach areas is made easier


A detachable high performance battery delivers up to 80 minutes uninterrupted run time(estimated runtime data was obtained by a Tineco Laboratory using two batteries and non-motorized accessories) , ideal for large jobs and full house cleaning; innovative brushless motor is quiet, making it suitable for everyday use around children and pets, no matter how long you clean


Thoughtful features include front LED lights for lighting up dark spots and cleaning accessories to effectively remove pet hair with ease. The vacuum is lightweight and compact so you can maneuver up and down stairs, under and behind furniture, with just one hand


4-stage, fully sealed filtration system captures fine particles, including dust and pollen down to 0.3 microns size, a healthier and better clean. Expels cleaner air to your home

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What is the noise value of this appliance?
The lowest noise value of A11 HERO EX can be 75dB(A).
How often do I need to clean the HEPA?
We advise to clean the HEPA every 3 months.
How long can the vacuum cleaner run on a full charge?
The A11 HERO EX can run for 12-40 mins with non-electric accessories for one battery.
How much time does the A11 HERO EX take to be fully charged?
The A11 HERO EX takes around 3-4 hours to charge to full.
What is the voltage of the charger? Can you use a different charger?
The A11 HERO EX uses 100-240V in its charger. We do not recommend using a different charger as that may not be compatible with the battery.
How long is the warranty?
The warranty lasts 2 years.
Is the filter replaceable and can it be washed?
The filter can be washed and cleaned. Please be sure to thoroughly dry the filter before placing it back in the appliance.
How do I know when the A11 HERO EX needs to be charged?
You may find the battery indicator light rapidly blinking red. This means the battery is out of power, you should charge the appliance ASAP.
How do I know when the A11 HERO EX is fully charged?
The battery indicator lights on the battery turns solid blue when the appliance is fully charged.
How do I store my vacuum?
We advise to store the vacuum on the wall-mounted dock . To avoid bristle damage, always place attachments on the dock after use.
How often does the dustbin need to be emptied?
Generally, we advise to empty the the dustbin before it reaches the "MAX" line.
Does the A11 HERO EX with a continuous cleaning switch so I don’t have to hold the power button down while cleaning?
Yes, A11 HERO EX comes with a switch lock, so you don’t have to hold the power button while cleaning all the time.
Does the A11 HERO EX have LED lights?
Yes, it does.There are LED headlights on the power brush to help you clean hard to see spots.
What is the difference between A11 Hero and A11 Hero EX?
A11 Hero EX has an extra battery compared to A11 Hero.The running time can be double.

Customer Reviews

Based on 12 reviews
Marie Pilotte

Tineco A11 Hero EX Stick/Handheld Vacuum Cleaner

Linda Rubin

So far, so good. Really like the ease of use.

Yin-Shen Chang

Filtration design is great.

Works great

My wife finally got to use this vacuum. She is more than pleased with the way its performance. Happy wife happy life!

Doug Carlson
Super light weight cleaner

Great light weight, very portable, efficient vacuum cleaner and has multiple uses.
Doug C

Pat Wagner
Tunefor A11 Hero EX

Excellent vacuum, easy to use and great storage system that holds all extra attachments and along with the extra battery. Glad we got the extra battery as we use the vacuum on high mode most of the time and that depletes one battery in about 15minutes. But no worry we have an extra already charged via the storage system. Highly recommended

Tineco A11 Hero EX Stick/Handheld Vacuum Cleaner

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