Tineco FLOOR ONE S3 Smart Wet Dry Vacuum Cleaner

I purchased this wet/dry vac 2 1/2 years ago. Initially, it was a life saver as I have 2 storey house with hardwood flooring. Vacuumed and mopped at once. I recommend it to friends and family. Two and a half years later it stopped charging. I went on a live chat and once I provided the purchase date, I was told the warranty had expired and there was nothing they could do other than my having to purchase a new machine and they would try to give me a discount. Clearly, that was unacceptable and I called Tineco today only to be told the same thing. The battery is freezing and not charging. I paid $600 for this wet/dry vacuum and its battery barely has 2years of life? How ridiculous is that? I have Dyson stick vacuums on each floor for over 10 years without ever having a battery issue.
It is unacceptable for Tineco to manufacture products where the life of its battery is just over 2 years and at a price tag of $600.
I was offered to look into a trade up but that will cost me money as well. Clearly, they don’t stand behind their products. I wholeheartedly regret having recommended this brand to anyone!
Why would I consider buying another Tineco product?
A very disappointed and dissatisfied customer!

I used it monthly and kept it charged with no issues. Suddenly drops from 20% to 10% to 0% and won’t charge. Found a site that showed you had to take it off and on the charger multiple times to get it to 5% and then it’d start charging again. Note it was 90+ times and then it charged to normal. Go to use it again and it drops from 10-0% with no time to get it on the charger. I tried the above steps again and got it to 5% and still won’t charge on its own even though I spent hours and got it to 11% currently. I go and contact tineco and it’s 2 years to the day that I received the item 16th, but because it was paid for 2 days prior 14th it’s not covered under warranty and they want to charge me $106. Chat rep Ashley even misspoke and said they’d give me 10% depreciation on current machine then changed it to 10% off a new machine. Like really - stand - behind - your - product $300 of trash now. I have 2 Dyson’s and the battery life on them hasn’t been a problem and they’re older models.

It's a Xmas present and haven't opened it yet.

I loved my first Tineco (S3 model)so much, I got another one for my daughter. Love how the vacuum works on this machine.
I have used a steamer for years, and it was hard to push and the vacuum was awful. The part I love is what I'd would describe as self propelled. I also love how easy it is to just grab n go for a quick cleanup on my hard to keep clean dark wood floor. Love the self cleaning feature also a plus were the spare parts included. I have had for 6 months, so far so good.

I think this product does exactly what it’s supposed to. It helps in maintaining my house looking clean. Floors still need a good cleaning with lots of water. This maintains house perfectly clean without having to work hard. I have two Golden Retrievers and we know how much hair is all over. Definitely a must buy

I got this for my son in Florida that has two Standard Poodles & lives alone.
He has a mop with a bucket of water right beside his back door always at the ready.

I got one of these for myself first and absolutely loved it!! It’s so easy & dose and Awesome Job.

So for my son’s birthday I hit it out of the ballpark with the Right Gift …
He called me a couple days later saying how much easer this made his life!
At 55 there’s not much I can surprise him with!
This Did..YA