In most cases, we will process your order within 48 hours. Shipping time will depend on where you live. Free shipping is for contiguous US orders $9.99 and more.
30-Day Money-Back
Guarantee
2-Year Warranty
Cost Free, Worry Free
Pay in 4. in free
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Free Shipping
US Orders $9.99+
🌟FLOOR WASHER
💖Tineco Floor ONE STRETCH S6 Wet Dry Vacuum Cleaner
180° Lay-flat for Cleaning Every Hidden Area
Tineco HyperStretch Technology
Flashdry Self-cleaning
Enhanced Cleaning Flexibility Solution
🎈Vaccum cleaner
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Frequently Asked Questions
Have Questions? We’re Here To Help
How will my order be shipped? How much does it cost?
Will I be able to track my order?
Yes. You will receive an email notification when your order ships, including a tracking number that you can use to check the progress of your shipment.
How to request refunds
Please contact our customer service team at support@Tineco.com, or just reply the order notification email, to request refunds. Once we receive your request or there are any updates on your request, a notification email will be sent to your email to inform you of any request updates.
How long is the warranty period and how it works?
Once you need any support regarding of warranty services, please contact Tineco customer service by emailing to support@Tineco.com. When contact us, please provide your website order No., purchase date and the problem you encountered, so our customer service team will process your warranty request accordingly. If your product is still in the warranty period and covered by the warranty policy, we will provide you with a prepaid label, and please send back your failed parts using the label, as well as informing us of the tracking No. Once we receive your returned item, a factory refurbished model of equal value will be sent to you. If your product has gone beyond of the warranty period unfortunately, you could still buy a new part on our website to replace the failed one.
Warranty Service
Once you need any support regarding of warranty services, please contact Tineco customer service by emailing to support@Tineco.com When contact us, please provide your website order No., purchase date and the problem you encountered, so our customer service team will process your warranty request accordingly. If your product is still in the warranty period and covered by the warranty policy, we will provide you with a prepaid label, and please send back your failed parts using the label, as well as informing us of the tracking No. Once we receive your returned item, a factory refurbished model of equal value will be sent to you. If your product has gone beyond of the warranty period unfortunately, you could still buy a new part on our website to replace the failed one.