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17% off
Tineco PURE ONE S11 Pro Smart Stick/Handheld Cordless Vacuum Cleaner
$249.00
$299.00
Unit price
/
Unavailable
Tineco PURE ONE S11 Pro Smart Stick/Handheld Cordless Vacuum Cleaner is backordered and will ship as soon as it is back in stock.
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UP TO 200AW POWERFUL SUCTION
UP TO 200AW POWERFUL SUCTION
SELF-STANDING DESIGN & MULTIPLE ATTACHMENTS
SELF-STANDING DESIGN & MULTIPLE ATTACHMENTS
ANTI-TANGLE BRUSH
ANTI-TANGLE BRUSH
PURECYCLONE & 6-STAGE FILTRATION
PURECYCLONE & 6-STAGE FILTRATION
UP TO 65-MIN RUNTIME & iLOOP SMART SENSOR
UP TO 65-MIN RUNTIME & iLOOP SMART SENSOR
Payment & Security
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Discount Code FAQ
1. How do I use the discount code?
Copy the discount code from the product page, and then apply the discount code at check out.
2. Can I redeem multiple discount codes?
No. Discount codes cannot be combined.Only one code can be applied per order.
3. Why is my discount code invalid?
1) The discount code is not applicable to the specific items you want to buy
2) The discount code wasn't entered correctly
3) The discount code has expired
4) The discount code is not from Tineco's official website.
If you have any questions, please feel free to reach out to our customer service team:support@tineco.com
| Brand | Tineco |
| Special Feature | Removable Battery Pack |
| Filter Type | 6-Stage Filtration System |
| Included Components | Wall-mounted dock |
| Is Cordless | Yes |
| Self-Standing Design | Y |
| Longer Runtime | 65 minutes |
| Charging Time | 5 Hours |
| Form Factor | Stick, Handheld |
| Color | Black |
| Product Dimensions | 10.2"L x 10.8"W x 44.6"H |
| Noise Level | 83 dB |
| Controller Type | Push Button |
| Control Method | Touch |
| Item Weight | 5.73 pounds |
| Screen Display | LED |
How does the 2-year warranty work?
All Tineco machines have a 2-year warranty against original defects in material and workmanship when used for private household purposes in accordance with the Tineco Instruction Manual. To get started with a warranty, please follow the following steps: 1. Contact Tineco Customer Support by emailing support@tineco.com and provide the your name, email, shipping address, proof of purchase, and the details of your warranty issue. 2. Customer Service will issue out a return label for the part that needs to be replaced. 3. You can print the label out and send the part back at your convenience. 4. Once received, a replacement will be sent out at that time.
Does the PURE ONE S11 Have LED lights?
Yes, it does. There are LED headlights on the power brush to help you clean hard to see spots. There are LED indicator lights on the battery pack to make power consumption visible.
How long can the PURE ONE S11 run per full charge?
The Tineco PURE ONE S11 has an Auto mode and a Max mode which allows for a running time ranging from 20 to 80 minutes depending on which tools are used and on the environment it is used on.
How many watts does the digital motor have? How strong is the suction power?
The Tineco PURE ONE S11 is equipped with a 450W digital motor to provide suction power up to 145W at the head which is 36% higher than our A10 model. The Tineco PURE ONE S11 has an Auto mode and a Max mode. While using Auto mode, the power will vary depending on dirt levels on the cleaning surface.
What is the input voltage? Can this be charged with 220V?
The input voltage is 120V for the United States and Canada, 100-240V for Europe regions and 110V for Japan.
Can the Tineco Pure One S11 stand upright?
The Tineco PURE ONE S11 Cordless Vacuum can't stand upright on its own, but it can be easily be stored on our wall-mounted dock.
How do I charge my battery?
The Tineco PURE ONE S11 is equipped with a wall-mounted dock. The battery starts charging once you put away the mainbody or the extra battery pack into the dock.
Does this vacuum work on carpet and hardwood floors?
The Tineco PURE ONE S11 is equipped with a Direct-drive LED Multi-tasker Power Brush that is able to be used on both carpet and hardwood floors.
How do I store my vacuum?
We advise to store the vacuum on the wall-mounted dock for charging and storage. It can charge two batteries and also store 3 extra tools. In order to preserve the bristles on some of the tools, store the bristled tools on the wall-mounted dock and the other tools in the provided tools bag.
Where can I purchase additional accessories or replacement parts?
You can purchase additional accessories or replacement parts on Amazon. Please follow the link to see what is available. https://www.amazon.com/s?me=A2XCFRXUEAUJH6&marketplaceID=ATVPDKIKX0DER
What's the function of each accessory that comes with the PURE ONE S11?
1. Direct-drive LED Multi-tasker Power Brush: A single brush for both carpet and hard floor cleaning. 2. Mini power brush: A brush for vacuuming upholstered furniture, mattresses and etc. 3. Crevice tool: A tool that allows cleaning for corners, niches and other hard to reach places. 4. 2-in-1 Dusting brush: Dual function brush that allows you to vacuum hard surface furniture with bristles or remove the bristles to vacuuming upholstered furniture, curtains, and etc. 5. Hair cleaning tool: A tool with a small blade to remove the hair and debris wrapped around the roller. Use the end with the little brush to clean the brush holder or the dustbin. 6. Pre-filter cleaning tool: A tool that cleans the pre-filter without using water. Just hook up the vacuum to the tool and with the vacuum running, turn the tool to clean the filter.
How do I empty the dustbin?
Press the release button on the side of the dustbin to empty its contents. Push the bottom of the dustbin back into place after emptying.
How do I remove and clean the soft roller?
Please follow the following steps to remove and clean the soft roller: Turn the brush roller upside down. Use a coin or other tool to unlock the brush roller lock by turning the lock counterclockwise. Remove the lock plate from the brush roller. Remove the brush from the brush holder. Remove the hair and debris wrapped around the roller with Tineco Hair Cleaning Tool. After cleaning, place the brush back into the roller. Place the lock plate back onto the brush roller and relock by turning the lock clockwise Please do not rinse the power brush with water.
How often does the dustbin need to be emptied?
Generally, we advise to empty the the dustbin before it reaches the "MAX" line.
Does the PURE ONE S11 come with a continuous cleaning switch so I don’t have to hold the power button down while cleaning?
Yes, PURE ONE S11 comes with a switch lock, so you don’t have to hold the power button while cleaning all the time.
Can the battery pack be replaced?
Yes, the PURE ONE S11 can have its batter replaced. Extra batteries are sold separately. Please see our store on Amazon for extra accessories. https://www.amazon.com/s?me=A2XCFRXUEAUJH6&marketplaceID=ATVPDKIKX0DER
Is this vacuum cleaner easy to assemble? Do I need a screw driver to assemble it?
There are no tools necessary to assemble the vacuum. All you need to do is push and click the pieces together. For example, take out the vacuum and attach the tube and brush roller together until you hear them click. Once all three pieces are attached, you can begin cleaning.
How long should I charge the battery?
Before your first use, please charge the appliance for 3-4 hours. The PURE ONE S11 has the battery protection function which allows it to stop charging once it reaches full capacity. If you do not use your vacuum for long periods of time, we recommend keeping the battery charged to at least 50% once every 3 months.
How to store the battery if not use machine for long time?
If you do not use your vacuum for long periods of time, we recommend keeping the battery charged to at least 50% once every 3 months. Put the battery in cool and dry place where the temperature is between 39.2°F (4°C) -102°F (40°C).
Why does the Tineco Pure One S11 battery not last long?
Runtime depends heavily on whether MAX mode is used. Auto mode intelligently adjusts suction and provides longer cleaning time.
Why does hair get stuck in the Tineco Pure One S11 brush?
Long hair and pet hair can wrap around the brush over time, so regular brush maintenance is recommended.
Why does the Tineco Pure One S11 feel heavy in handheld mode?
The battery and motor are integrated into the main body, which can make handheld use feel heavier during long sessions.
